Explains the options
Clarifies the need and helps find a suitable service in your offering.
BOOKING / AI FOR SERVICE APPOINTMENTS
From a message
to a time slot.
An AI agent helps customers choose a service, clarifies their preferred time and guides them towards an appointment. Connect it to Telegram, Instagram, your website and your workflow.
One Swipies platform. Your services and your rules.
01Service02Time03Appointment
Introductory consultation
30 minExample week
Mon09
Tue10
Wed11
Thu12
Fri13
10:0011:3014:00
Selected in this example10 / 11:30
TRY THE CUSTOMER JOURNEY
The right service.
A suitable time.
Choose a service, day and time. See the information an agent can prepare for an appointment.
02 / CHOOSE A DAY
Example times · UTC+503 / CHOOSE A TIME
30 minChoose a time to see the summary.
Demonstration only. Services, dates and available times are fictional. No real appointment is created.
Configure it for my businessLESS BACK-AND-FORTH IN MESSAGES
The customer chooses.
Your agent helps.
Define your services, rules and permitted actions. Then connect the schedule your agent should work with.
Collects preferences
Asks about the preferred day, time and other details in your workflow.
Uses your schedule
With an integration configured, reads scheduling information and performs permitted actions.
Guides the next step
Prepares an appointment or a request for your team, depending on the connected tools.
BOOKING STARTS WHERE CUSTOMERS MESSAGE YOU
Your channels.
Your schedule.
We match the connection to your business, from the customer conversation to the calendar or CRM.
Discuss a connectionTelegram
Appointment requests through your bot.
Enquiries and preferences through Direct messages.
Your website
An agent in your services page or customer portal chat.
Calendar and CRM
Check times and perform actions in your connected system.
Connections depend on platform capabilities and access. Calendar integration, creating, rescheduling and cancelling appointments are configured separately.
FROM A SERVICE LIST TO A WORKING FLOW
Set booking up around your rules.
Describe your services
Add names, durations, terms and the questions customers should be asked.
Connect the schedule
Choose a calendar or booking system and define access and permitted actions.
Test the workflow
Try a regular request, unavailable times and handover to your team. Then connect your channels.
Is this a separate service or part of Swipies?
This is a solution on the shared platform. Use your existing account or register, add service knowledge and configure your agent.
Will it create an appointment in my calendar by itself?
That requires a configured integration that checks availability and has permission to create appointments. Without it, the agent can clarify preferences and prepare a request, but should not promise a confirmed booking.
Can appointments be rescheduled or cancelled?
These actions are connected separately according to system capabilities and your business rules. Define who may change an appointment and how changes are confirmed.
What if the time is already taken?
A working workflow should check current availability before confirmation and handle conflicts. Test the integration rules and behaviour before launch.
Where can I connect the agent?
Telegram, Instagram Direct, your website and other channels. Capabilities depend on the platform, access and configured tools. Custom integrations are discussed individually.
How much does it cost to connect?
The cost depends on your platform plan, usage and integrations. Check the terms in Swipies or ask the team. This page does not take payment or create a real appointment.
MAKE THE NEXT STEP SIMPLE
Let the conversation
lead to an appointment.
Build an agent for your services and connect it to the channels your customers use.
Get started in Swipies